ACTW Complaints Form Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.1. Your contact details Name *FirstLastEmail *Phone2. What is the complaint about? Member disputeInappropriate member behaviourDispute between committee membersVolunteer performanceBullyingInappropriate volunteer behaviourEmployee performance or behaviourInappropriate committee member behaviourSexual harassmentNon-sexual harassmentDiscriminationOther (please specify)3. Complaint details Who is the complaint about? (insert name or names)Describe the events or issues you are complaining about. To make it easier for us to understand what happened, please: • provide details like where and when things happened, and who else was present • write in chronological (time) order • use dot points. Do you have any documents that support your complaint? e.g. email, social media posts, notes taken by you at the time (Please list)Describe any steps you have taken to resolve the issue: e.g. conversation with the person complained aboutWhat would resolve the complaint for you? (See some suggestions in section 4.)Do you have any immediate concerns for your safety?4. What resolution would you like as an outcome? Examples of how complaints can be resolved include, but are not limited to:an apology from the person the complaint is aboutan informal conversation between you and the person the complaint is aboutnew training for volunteers or committee memberschanges to rosters or shiftsdisciplinary actionchanges to the behaviour or removal from a role of the person the complaint is aboutother, please include below:Before submitting this form, please think carefully about whether you need to make a formal complaint to get the resolution you want. 5. Privacy statement We collect the information requested in this form for the purpose of considering, investigating and resolving your complaint. If you do not provide all the information requested in this form (e.g. if you do not provide your name, or the name of the person complained about) we may not be able to consider, investigate or resolve the complaint, and the actions we can take will be limited. We may disclose this information to any person you mention in this form (the person complained about, witnesses to behaviour described) for the purpose of investigating the complaint. We may also disclose this information to the President, Vice President and Secretary of the organisation. Our privacy policy contains information about how you can access the personal information we hold about you, as well as the process for making a complaint if you think we have breached your privacy rights. You can access our privacy policy through the members portal. Submit
